Response Time Reduced By 60 Times After A Year With RO App
30 June 2026
From the first enquiry to the final payment, RO App helps you schedule engineers, manage jobs in the field, and invoice customers while the work is still fresh.
Scheduling and job management in one place
Send engineers to the site with the customer and job details on their phone
Create invoices before the engineer leaves the site
Quick to set up and easy to start using
Every installation project we take on is different, and we needed software that could adapt to the way we work. With RO App, we can track every job, customer, and payment in one place, while giving our team instant access to the information they need to serve customers faster.
Give your team a complete view of the day with RO App’s field engineer scheduling software. Plan workloads, assign appointments, and manage engineer availability from a single screen. As jobs are assigned, the service dispatch software keeps engineers, office staff, and customers updated in real time.
Drag-and-drop dispatch board
Real-time engineer updates
Automated "engineer on the way" SMS messages
Engineer workload planning
Day, week, and month views
Field service scheduling app
With everyone working from the same job management software, service jobs stay on track from booking to completion.
Try RO App Free
Start your free trial and see how RO App helps you manage jobs and get invoices out faster. Unlimited access for 7 days. No credit card needed.
From the first customer call to the final invoice, RO App keeps every stage of the job connected in a single record. Your team can track progress, access job information, and view the latest updates with service job management software.
One job record from enquiry and quote to scheduled, completed, and invoiced
Customisable job and work order statuses
Photo, e-signature, and note capture
Full job history and audit trail
Customer-facing status updates and public pages
Saved views and filters
RO App's field service job management software helps your team stay organised, informed, and ready for what's next.
Before RO App, we were juggling Google Forms, spreadsheets, and manual processes to keep track of jobs and materials. Now everything is in one place, giving us complete visibility of what our team is doing in the field and helping us manage projects far more efficiently.
RO App features a field service management app that helps engineers complete a job properly while they're still on site. As work progresses, updates are shared instantly with the office.
Unlike mobile apps that offer a limited view of the job, RO Mobile App is built for the entire job lifecycle.
Field service mobile app for iOS and Android
Full job details on the phone
Customer history, address, and notes
Photo and signature capture
Time tracking via clock in and clock out
Parts and materials logging from site
Instant payments via links and QR codes
Give your team a field service engineer app that keeps every job moving from arrival to sign-off.
Let us show you RO App in action
See how RO App can fit your service business in a personalised demo.
Book a Demo
With RO App, engineers can create and send digital invoices as soon as the work is finished. Labour, parts, and call-out charges are pulled directly from the job, helping your team invoice faster and get paid sooner.
Customers can pay online straight away, while two-way Xero and QuickBooks sync keeps your accounting records up to date without double entry.
One-tap invoice creation from completed jobs
Labour and parts auto-populated
Automatic VAT calculations
Invoice status tracking
Automated chase emails (coming soon)
Create an invoice in 30 seconds, sync it to Xero/QB in under a minute, and move to the next job.
When creating a roster for guys, it’s handy to use everything in one system. That's really good. When we schedule detailing jobs, we can see in RO App who is working, having a day off, or having a holiday, helping us avoid overbooking.
Get started without servers, installations, or IT projects. RO App works from any browser, on the engineer's phone or tablet, and wherever your team needs access.
RO App also connects with the tools service businesses already use, including Xero, QuickBooks, Stripe, and more. For custom workflows and reporting, you can connect other systems through the open API.
Field service management software hosted in the cloud
Browser, iOS, and Android access
Automatic software updates
EU data residency
Automated daily backups
Start using RO App in an afternoon — not after an IT project.
Let customers request appointments online and automatically add them to your schedule.
Record parts used on site, keep stock levels accurate, and ensure every item is billed correctly.
Automatically invite customers to leave feedback after a successful job.
Whether you're managing every job yourself, coordinating a growing team of engineers, or running multiple service crews, RO App is field service management and scheduling software that helps you plan work, manage customers, and get invoices out faster.
Run the entire business from your phone
For sole traders, RO App keeps every job, customer, quote, invoice, and payment in one place. Manage the day from your phone, stay on top of admin while you're on site, and leave the spreadsheets behind.
Keep the office and engineers working from the same information
As your team grows, so does the challenge of keeping everyone aligned. RO App gives your office staff and engineers a shared view of every job, quote, schedule, and customer update, helping work move smoothly from enquiry to invoice.
Replace disconnected systems with one operational hub
Mid-sized service businesses often outgrow spreadsheets, shared calendars, and standalone invoicing tools. RO App brings scheduling, dispatch, job management, invoicing, and reporting together in one platform, giving your team complete visibility across the business.
Try RO App free for 7 days
See how quickly you can move from a booked job to a paid invoice with RO App. No credit card needed.
Frequently Asked Questions about Field Service Management Software
Yes. RO App is designed to replace paper job sheets, spreadsheets, diaries, and disconnected tools with one system for scheduling, job management, invoicing, and customer records.
To make the switch easier, we can import your existing customer records, jobs in progress, parts lists, and recurring jobs. Most sole traders are up and running with the field service technician management software within the same week, while larger service businesses typically complete onboarding within two weeks.
Yes. The mobile field service app is available on iOS and Android and gives engineers full access to their jobs wherever they're working.
Engineers can view customer history, addresses, notes, photos, and job details, update job progress, capture signatures, record parts used, and upload photos directly from the site. Any updates are shared with the office in real time.
Yes. RO App includes a native two-way field service management software integration with both Xero and QuickBooks.
Customer records, invoices, payments, and other accounting data stay synchronised between systems, helping you avoid duplicate data entry. RO App also integrates with online payment providers such as Stripe, and offers Zapier and an open API for connecting additional tools and workflows.
Yes. RO App works just as well for sole traders as it does for larger service businesses.
Many customers start by using RO App to manage their own jobs, customers, and invoices from a phone or laptop. As the business grows, the same system can support office staff, dispatchers, and teams of 20+ engineers without changing the way you work or requiring a move to another platform.
