What’s New in RO App

October

Product Dimensions and Weight with Public API Support

Automatic AI-Powered Transcription & Sentiment Analysis for Calls

September

Chats Improvements: Send Videos, Automated Notifications, and More

• Recording and sending videos in Chats in the mobile app
• Sending automated (transactional) notifications via Chats
• Replies to specific messages in incoming chats

Setting Up Expiration Alerts for Products

All Telephony Settings Collected in One Place

First Improvements for Purchase Orders (Beta)

• Delivery date is now optional
• New Supplier invoice number and date fields
• Duplicate purchase orders
• Printing from purchase orders

Enhanced Zadarma Integration for Sending SMS Notifications

Square Integration for Order and Invoice Payments

Sold Products and Provided Services Reports for Assortment Analysis

Improvements for Contacts and Chats in the Mobile App

• Contact tags support
• Filtering contacts by manager, birthday, and age
• Saved replies in chats

August

Other System Updates in August

• New and improved Public API endpoints for contacts
• New variables for grouping products and services by technicians in printed documents

Purchase Orders (Beta) for Managing Product Deliveries

Payment Links for Receiving Online Invoice Payments

Integration with SMSAPI for Notification Sending

Automatic Notifications for Bookings and Multiple Gmail Accounts

Displaying Attached Files & Images on Public Order & Estimate Pages

July

Eparagony Integration for Fiscal Receipts in Poland

AI-Powered Transcription & Summary for Calls

Expiration Tracking Enhancements

• Expiration tracking for existing products
• Expiring Inventory report

Chats in the Mobile App: Stay in Touch with Clients On-the-Go

Board View in Inquiries for Visualization and Faster Management

Separate Services and Products on the Public Orders Page

New Public API Endpoints to Manage Bookings and Contacts

New System Fields for Contacts — Birthdays with Advanced Filters, TIN & Business Registration Number, and Smarter Lookup Integrations

June

Gmail Integration for Sending Emails from Your Own Address

Other updates in June:

• Payroll сalculation improvements: asset display and individual payslip printing
• Assigning contact managers and improved access settings

Mollie Integration for Receiving Online Payments from Clients

Tracking Expiration Dates of New Products for Timely Item Sales

May

Other May Enhancements:

• Separate default cash flow categories for orders and sales
• Facebook tags in Chats for messages sent after 7 days
• Emails in contact communications and event feeds
• Search and message grouping in Chats
• Default invoice due date for clients
• Invoice table badges for quick filtering
• Default payer for orders, tickets, and jobs
• Create and edit bundles in the mobile app
• New filters: this year / last year
• Filter by client type in workflows

Company Legal Entities for Proper Invoicing and Document Details

Public API Enhancements: Simplified Authentication and New Endpoints for Orders and Estimates

RO App Mobile App Update: Contacts, Linked People & Organizations

Clearer Notifications for Better Communication with Clients and Employees

Time Tracking with Timesheet Recording (Clock-In/Clock-Out)

Free Number-Based WhatsApp Integration by E-chat for RO App Chats

April

More April Enhancements:

• New interface languages
• Taxes in Profit reports
• Descriptions for services
• More fields in order report exports
• New variables for order list documents
• Bulk setup of base salaries for employees
• Notification about lost connection with chat channels

Clients Module Renamed to Contacts, Linked People & Organizations, and Tag Improvements

Order Scheduler Enhancements:

• Weekly overview for all employees or resources
• Updated Scheduled For fields in orders, tickets, and jobs

Make Integration for No-Code Automations

Support for Bundles in the RO App Mobile App

March

More Enhancements in March:

• Improved Order Scheduler
• AI-Powered transcription for voice messages in chats
• Reaccepting orders and estimates
• Engine power in VIN Lookup integration
• Location in Lead report exports

RO App Mobile App Enhancements:

• AI-powered background removal for product images
• Support for asset images

New Conversions Page in Inventory: Easily Track Asset & Product Conversion History

Bookings for Quick and Convenient Appointment Scheduling (Beta)

February

AI-Powered Tools for Web and Mobile and the New Catalog for Mobile App

• AI-suggested replies in RO App Chats
• The new Catalog section in the RO App mobile app
• AI-powered features in the mobile app

New Features to Enhance Your Customer Service

• Customer consent settings for receiving communications
• Redesigned Documents tab in client profiles

New Product Import for Inventory Postings

New Invoice Enhancements to Boost Your Workflow

• Enhanced invoice dialog UI
• Credit card as new payment method
• Improved order and invoice linking
• New filters and columns for better navigation

Bundle Enhancements: Automatic Stock Deduction for Products and Enhanced Price Configuration

Other Enhancements in February: "Amount Changed" Event for Orders, Service Duration, and More

• "Amount Changed" event for orders, tickets, and jobs
• Service duration
• New rules for technician commission calculation

January

Invoices: Variables for Print Documents, Customizing Statuses, and More

• New variables for the payer, invoice manager, and due date in print documents
• Updates to the Public API for working with invoices
• Customizing invoice statuses
• Event feed in invoices

Tags in Chats to Filter and Organize Your Communication

Public API Improvements: New Endpoints and Webhook Events

Other RO App Enhancements in January

• Improved employee picker in orders, leads, tasks, and more
• Payer field in orders available for all plans
• Expanded Payer variables for order print documents
• Bundle categories
• Required Manager and Technician Fields for orders

December

Invoice Management Enhancements

• The Due Date field with customizable default settings
• Manager assignment
• Separate fields for Client and Payer
• Expanded permissions for invoice management
• New filters, columns, and export for the invoice table
• Payment creation based on invoice status

Webhooks for Orders and Estimates: Automate Your Workflow with RO App

New Features for Faster Communication in Chats

• Comments from Instagram and Facebook
• Message Templates

Converting Assets to Products and Vice Versa

Public API Improvements: Tasks and Inventory

Enhanced Filters for Orders & Estimates

Other RO App Enhancements in December

• Display asset images on the Board and Table view
• Automaker logos for vehicles
• Improved default avatars for employees

November

New Methods in RO App’s Public API for Working with Orders, Clients, Products, Assets, and More

RO App Work Orders Mobile App Enhancements

• Support for estimates and incomplete orders, tickets, and jobs
• Support for multi-pricing of services
• Automaker logos for easier identification
• Enhanced employee selection
• Redesigned sale viewing dialog

RO App Chats Improvements

• Assigning chats to employees
• Filtering chats by communication channels
• Automatic chat linking to clients by phone numbers
• Enhanced chat statuses

New Settings Hub for Public Pages of Orders, Tickets, Jobs, and Estimates with E-Signature

Other RO App Enhancements in November

• Orders and estimates in dashboards and reports
• Variables for payment links in document templates and notifications
• Enhanced editing for Posting documents
• Converting products into assets

October

Enhanced Public Form with Online Payments for Orders, Tickets, and Jobs

• A more user-friendly and appealing design
• New automation options to collect online payments from clients
• Expanded language options
• Integration with Stripe Payment Links
• Support of multiple merchants to receive online payments

Other RO App Enhancements in October

• Redesigned rounding settings
• Location-based prices for products
• Editing taxes for services and products in the mobile app
• Different service prices by location
• Enhancements to asset bulk actions

September

Units of Measurement for Services and Products

RO App Chats:

• Cross-platform access to chats
• Enhanced media gallery
• Improved file sharing

Payment Links via Stripe Invoicing Integration

Other RO App Enhancements

• Scheduler in the mobile application
• Improved actions in the order window
• New bulk actions for orders, jobs, tickets, and estimates
• Board view enhancements

August

Brand-New Board View for Work Orders and Estimates in RO App

RO App Chats: Attach Images to Conversations with Clients

Security, Interface, and Other RO App Improvements in August:

• Enhanced two-factor authentication for better account security
• Universal phone number widget
• Printing labels and price tags for bundles
• Editing taxes directly within work orders, sales, and postings
• Status-based document printing

July

Streamlined Invoicing and Payment Fiscalization in Poland with RO App and Fakturownia Integration

RO App Chats Enhanacements:

• Initiate Conversations with Clients
• Chats in the Client Profile

Taxes: Moving Settings to the New "Finance" Section

Other RO App Improvements:

• Duplicating work orders and estimates
• Permission to add products without deduction
• Including transaction fees in cashboxes
• Editing purchase returns

June

Time-saving Vehicle Lookup by VIN in the Mobile App

Service and Product Bundles

Editing Inventory Write-Offs

RO App Chats: Two-Way WhatsApp and SMS Messaging by Twilio

June Minor Updates:

• Inline editing of items in work orders
• QR code as a barcode type for products and services
• Work order card mprovements
• Discounts in the client table

May

Editing Inventory Postings

New Features and Enhancements for Work Orders and Estimates:

• Copy and send work order and estimate public links to clients
• Customize displaying the acceptance buttons and automatic status updates

Work Order Scheduler Enhancements:

• Set up the work order display with new settings
• Find free time slots faster with improved UI
• View work order details directly on Scheduler

April

New Sections in Mobile and Web Apps:

• Sales and Services in the RO App Work Orders mobile app
• My Company section in the main menu
• Work Schedule enhancements

Payroll Updates Digest:

• Payroll printing and exporting
• Tracking of payroll calculation rules in the Activity Log
• Customized payroll viewing periods for employees

Chats Enhancements, Tax Summary Report and More:

• Clients and documents in Chats
  
• Tax Summary report
• Setting up a unique product identifier
• Permission to view prices, invoice, and payments in a work order
• Separate fields for client's first and last name
• Scanning a work order QR code with a smartphone camera

March

• A web form for online Estimate acceptance
• Revamped RO App Work Orders App: New Home Page, Sections, and Customizable Navigation
• RO App Chats: Seamless Integration with Instagram

February

• Payroll accruals export
• Estimates and work orders without inventory deduction

January

• Enhanced serives and products in the RO App Work Orders mobile app
• New Chats module in RO App and integration with Facebook

December

• New Payroll Module is out of beta

November

• Enhanced search in work orders and event feed for clients
• RO App Work Orders: push notifications in the mobile app

October

• New Work Order: design, warehouse features, and more

September

• RO App Work Orders: support for asset directories in the mobile app

August

• New filtering options in the RO App Work Orders app
• New employee role settings
• Expanded duration of appointment in the Work Order Scheduler
• Sign-in to RO App with Google

June

• Tablet-Friendly RO App Work Orders App for Android
• Automatic creation of tasks and leads from calls
• Restriction for using assets in open work orders
• Required Client and Ad Campaign fields in Sales
• Unique phone number and email in Client
• New variables in templates for print documents and notifications

May

• Introducing RO App Work Orders App for iPad

March

• RO App integrates with Zapier

February

• RO App Boss App: Like/Dislike, NPS scoring systems & pther improvements
• Beta version of the new Payroll Module

January

• Print documents & tasks improvements in the Work Order App
• Links to task-related objects, creating tasks from leads and other tasks

December

• Tasks and Event Feed in the RO App Work Orders app
• Customer Feedback: NPS, 5-Point Scale And Like/Dislike Systems
• Client address on map and other improvements of RO App Work Orders App

October

• Creating Work Orders, Assets and Clients in the RO App Work Orders mobile app

September

• Support of local account settings
• Work order statuses with configured automatic asset transferring
• Dark mode in the RO App Work Orders app

August

• Automatic detection of vehicles with VIN code

July

• Closing work orders in the RO App Work Orders app
• Payments and Cashboxes in the RO App Work Orders app
• Custom Integration with Online Stores using CSV File

May

• Adding services and products to work orders in the RO App Work Orders mobile app
• Integration with BulkSMS Gateway
• Lost Leads, Lead Conversion & Employee Performance Reports

April

• The All Leads report
• Integration RO App with Twilio SMS Gateway

March

• Basic integration with Viber and WhatsApp

February

• Editing work orders in the RO App Work Orders mobile app
• New Event Feed In RO App Leads

January

• Work Order list & details in the RO App Work Orders mobile app
• Assets and balances of Employees

December

• Days off in the Work Schedules, new features in the Activity Log
• Works, Materials, and Payments in the RO App Work Orders mobile app

November

• Work wchedules, calculation of hourly & daily wages
• Event Feed in work orders for RO App App on Android
• Payment correction and customizing taxes by location

September

• Event Feed in the RO App App on iOS
• Feedback in the RO App Boss App on Android
• Tax exceptions for services, goods and their categories
• Activity Log in RO App software

August

• Allowed cashbox and warehouse actions

July

• RO App Camera Mobile App for Android
• Product categories and merging asset duplicates
• Filters and customer reviews in the RO App Boss App on iOS

June

• RO App Camera mobile app for iOS, generation of asset serial numbers
• Tax management in RO App
• Mass Adjustments to Counterparty Balances, Write-Off and Group Transfer of Assets

May

• Merging duplicate p roducts and product form editor

April

• RO App Boss — a brand new iOS mobile app for business owners and executives

March

• New version of the RO App Boss app
• The permission to create items in the Assets Directory, Asset auto-detection by IMEI
• Company Insights: a new feature to help business leaders explore and analyze their data

February

• Quick product categories and bulk actions for notifications

January

• Boss mobile application in the App Store
• New opportunities with balances and payments

• Assets with warehouses go live
• Forms editor to improve leads
• Lead deadlines now available, lead search by phone number in work orders
• Lead routing in RO App
• Column customization in reports and new cashbox payment dialogues
• New API methods for working with inventory
• Ad campaigns for orders, clients and sales
• Inventory update: new editor for categories and products
• User profile and search on the Work Orders page
• Discount in profit reports, simple adding of employees and bulk adding of product barcodes
• Taking into account the location work hours in the Scheduler, search and help button in the page header
• Estimated profit in work orders, invoices and sales & client reminders about an appointment
• Assortment report
• Work order scheduler and location resources improvements
• Posting drafts, serial number template and improved posting dialogue
• New Order Status widget, alphabetical sorting of notification templates

• Initial statuses of work orders
• Smart search for services in work orders, permission to service selling, lists of Sales and Postings via API
• Price type as a client discount, service selling, barcodes for services
• New indicators in the Dashboard
• RO App Inventory Stock Take
• Tags editor, enhanced setting for employee notifications
• Status time norm, default order type, new variables for notification templates
• Employee notifications in Telegram, private comments in the Event Feed
• Work order scheduler to plan the customer appointments
• Supplier returns in new RO App
• Inventory update: bulk actions for products
• Improvements for RO App API
• Enhanced reports and custom directories
• Inventory improvement: templates for product labels
• Updated Inventory management: bin locations and product serialization

• Deffered SMS sending
• Brand new Dashboard for manager
• Enhanced task manager and status time limits
• Zadarma VoIP integration
• Improved daily email report, comments deleting, and new menu
• The Total Cash report and new permission settings
• New Forms editor

• Christmas update: access to work orders by statuses
• Task manager and enhanced payroll calculation
• Sequence of work order statuses
• Daily email report and improved payroll report
• Advanced payroll calculation

• Customer reviews collecting
• Client separation to individuals and corporates, supplier management
• The White IP List improvement and product filtering by stock levels
• Income and expense cashflow items, cash transferiing between cashboxes

• Control of work order due dates
• Import of product prices
• Printing documents for inventory
• New employee permissions