Key features
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RO App is the top RepairDesk alternative if you want an affordable, easy‑to‑use programme that works worldwide and keeps improving with regular updates. RepairDesk still delivers solid repair shop features, but it’s more expensive, harder to learn, and mainly focused on US‑based businesses.
RO App: Best for small to mid-sized shops that just want everything in one place.
RepairDesk: Good for teams needing advanced repair workflows and operating mainly in the US.
Value: RO App combines essential features and global support at a lower cost.
Why is RO App the Best RepairDesk Alternative?
RO App is the best RepairDesk alternative because it’s easier to set up, more affordable, and works for shops worldwide. This repair shop software combines ticketing, inventory, CRM, and analytics in one simple programme, with regular updates and support.
How Does RepairDesk Compare?
RepairDesk offers solid features for managing device repairs, but it’s more expensive, harder to learn, and mainly geared toward US-based businesses. It’s a strong tool for complex workflows, but less flexible and beginner-friendly than RO App.
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Compare key features and functionalities of both solutions
Key features
RO App
RepairDesk
Getting started
Free trial
Onboarding assistance
Customisation
Tickets, Estimates, Leads, Clients, Products, Assets
Tickets, Clients
Live customer support
Help Centre & video tutorials
Mobile Apps
Mobile app for employees (iOS & Android)
Tablet app
Mobile App for business owners
Tickets
Repair ticket management
Device auto-detection by IMEI
Scheduler
Kanban view
Multiple repairs on an invoice
Device repair history
History of tickets and services
Online estimate acceptance
E-Signature
Invoices
POS
coming soon
Inventory Management
Multiple warehouses in one location
Extra fees
Location-based taxes
Allowed actions for employees in warehouses
Bin locations
Stocktaking
4 methods
1 methods
Automatic price calculation
Print price tags
Labels & barcodes
Serial accounting
Bundles
Location-based prices
Stock level control
Clients
Client & Lead Management
Customer Reviews
5-point system, NPS, Like/Dislike
Like/Dislike
Scheduled SMS
Client tags
Automatic notifications & reminders
Employees
Duty rosters (Schedule / Timesheets)
Clock In / Clock Out
web version and mobile app
web version and mobile app
Task manager
Payroll
Salary accrual
Allowed actions in cashboxes and warehouses
Finances
Cashboxes & Tax management
Balances & Settlements
Prepayment / Deposits / Refunds
Multicurrency
coming soon
P&L
coming soon
Reports & Analytics
Tickets in Progress report
Lead Conversion report
Company Dashboard
Company KPI report
Integrations
Instant messaging
WhatsApp, Facebook Messenger, Instagram
Facebook Messenger
2-way SMS / VoIP / Email
QuickBooks Online / Xero / Fakturownia
Payment gateways
Stripe, Mollie
Stripe, PayPal, Repairdesk Payments
Marketplaces & Online stores
Online Connectors
Zapier, Make
Extra fees
API
Extra fees
Customer Support
Live support via chat/email/phone
Premium Support
See how RO App can transform your business
Watch live how RO App can enhance your repair shop’s operational efficiency.
Compare pricing plans of both software solutions
Prices per month
RO App
RepairDesk
Free trial
Starting price
15€
99$
2+ Locations
from 29€
from 149$
Unlimited tickets/invoices
from 29€
from 99$
Tailored onboarding included
from 69€
from 149$
API
from 15€
from 149$
RO App repair shop software simplifies your daily operations, helping you stay organised and efficient. Its intuitive interface and powerful features eliminate the need for multiple systems, allowing you to focus on delivering outstanding service to your customers.
Streamlined repair processing to improve turnaround times
Advanced inventory management for tracking stock levels and supplier relationships
CRM tools to nurture client relationships and manage follow-ups
Integration with popular communication channels for seamless customer communication
In-depth analytics and reporting to track and optimise business performance
Customisable workflows tailored to the needs of various service-based industries
Multi-device compatibility for easy management on the go
Experience the difference with RO App, designed to help your business thrive.
The Work Orders app combines an intuitive interface with powerful functionality, enabling you to create, manage, and track repairs effortlessly, whether you're in the shop or on the move. Designed to enhance technician productivity and customer satisfaction, it ensures your business runs smoothly from anywhere.
Access active tickets instantly on your smartphone or tablet
Full-cycle repair management from estimates to payment
Streamlined sales processes for products and services, in-shop or on-site
Quick transactions with easy stock selection or barcode scanning
On-site invoicing and payment options for added client convenience
User-friendly interface for efficient navigation and operation
Stay in control and deliver exceptional service with the RO Mobile App.
Let RO App organise all your work on one convenient platform.
Sign up for a 7-day FREE trial now!
Enhance your repair shop's efficiency with RO App, designed to optimise customer communication. Bringing all your channels into one convenient place, RO App integrates seamlessly with WhatsApp, Viber, Facebook Messenger, Instagram Direct, and offers two-way texting. Manage all conversations effortlessly without switching between platforms.
Streamline your workflow by creating leads, estimates, and tickets directly from chat interactions, ensuring every customer query is addressed. With RO App, you can work, sell, and get paid within a single platform, transforming your customer service and boosting productivity.
RO App work order management software offers a streamlined payroll management solution tailored for small and midsize businesses. Eliminate the hassle of manual calculations and error-prone spreadsheets with RO App’s automated payroll system, designed to adapt to any organisational structure.
This powerful tool ensures:
Accurate calculation of base salaries and incentives
Real-time payroll monitoring for complete transparency
Payroll accrual management to simplify financial planning
With RO App, you can ensure error-free payroll processing, giving you more time to focus on growing your business.
Easily manage client appointments and technicians' schedules on a single platform with RO App’s job scheduling software. Designed to simplify your operations, it provides a real-time overview of available resources, helping you balance workloads and maintain a steady flow of repairs.
Say goodbye to confusion and missed opportunities with our intuitive calendar interface. You can effortlessly check planned repairs and available time slots while speaking with clients.
RO App’s High Scores on Trusted Software Comparison Platforms
“Thanks to RO App, I can follow the status of repairs when I'm not at the service center. So my colleagues don't have to call me whenever a job status changes.”
Switching from RepairDesk to RO App is a successful and beneficial move for your business. Follow these steps to ensure a quick and smooth transition:
Sign up to RO App
Export your data from RepairDesk and save it
Reach out to RO App's customer support for assistance during the transition process
Switch to RO App today! 7-day free trial.
No credit card required.
FAQs: RepairDesk vs. RO App
RO App is the better choice for small and mid‑sized shops. It’s budget‑friendly, easy to learn, and includes personalised onboarding, making it simple to get started without a steep learning curve.
Yes, and more. RO App covers core features like ticketing, inventory tracking, client management, and analytics, plus it provides regular updates and global support that RepairDesk limits mainly to US users.
Absolutely. RO App offers guided onboarding and data import assistance, making it quick and painless to transition without disrupting your workflow.
Yes. RO App is built to support multi‑site businesses, letting you manage tickets, staff, and inventory across all branches from a single platform.
RO App offers flexible, scalable pricing that’s more affordable for small and growing shops. RepairDesk, on the other hand, uses a higher per‑store pricing model that can quickly add up for multi‑site businesses.
Yes. Unlike RepairDesk, which limits updates mainly to US customers, RO App delivers regular updates and improvements for users worldwide, ensuring your software stays current and competitive.
