Key features
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Manage repairs, customers, and inventory in a platform that gives you full clarity, modern tools, and a powerful mobile app for work anywhere. Find the best match for your repair business in this comparison.
What is My Gadget Repairs (MGR)?
My Gadget Repairs is a user-friendly platform focused on phone and electronics repair shops. MGR offers solid tools for ticketing, invoicing, and customer communication, with a growing feature set and integrations.
Best for: Phone and electronics repair shops seeking a straightforward POS and ticketing system.
What is RO App?
RO App is a powerful service business management software for repair, service, and field operations businesses. With advanced automation, multi-location support, mobile apps, and deep customisation, RO App is ideal for scaling operations.
Best for: Ambitious repair and service businesses needing automation, control, and scalability.
Trusted by Growing Repair Businesses Worldwide
“RO App helped us streamline our operations both in the office and out in the field. Since implementing it, we’ve seen clear growth in team efficiency and customer satisfaction.”
Choose the tool that best fits your business.
Start your free trial with RO App. No credit card required. Full access.
Compare key features and functionalities of both solutions
Key features
RO App
My Gadget Repairs
Getting started
Free trial
Onboarding assistance
Live support via chat/email/phone
Help Centre & video tutorials
Mobile Apps
Mobile app for teams (iOS & Android)
Mobile app for business owners
Mobile-optimized web version
Multilingual UI
Workflows
In-shop work management
In-shop + in-field
Multiple locations
Services + product sales
Tickets
Ticket management
Device auto-detection by IMEI
Repair history
Online Booking
Scheduler
Ticket Event Feed (Timeline)
Overdue tickets
Overdue statuses
Checklists
coming soon
POS apps
mobile/tablet
web
Estimates & Invoicing
Online approval
E-Signature
Custom templates
Limited customisation
Split clients & payers
Fully automated
Requires workarounds
Multiple tickets on an invoice
Inventory
Stock management
FIFO & FEFO
FIFO & LIFO
Purchase orders
Multi-warehouse per location
Bundles
Asset-to-technician assignment
Bin locations
Location-based prices & taxes
Stocktaking
4 methods
1 method
Labels & barcodes
Refurbs
Clients
Client & Lead Management
Customer Reviews
5-point system, NPS, Like/Dislike
Automatic notifications & reminders
Custom sequences
Discounts
Loyalty program
Client communication hub
Email, SMS, VoIP, Messengers, Social Media
Email, SMS, VoIP, Messengers
Client portal
AI Tools
Inventory
Product import, item recognition, background removal
Description generator
Client communication
Call & voice message transcripts, call summaries, suggested replies
ChatGPT integration
Employees
Shift planner
Clock In / Clock Out
Activity Log
Payroll (including commissions)
Allowed actions in cashboxes and warehouses
Automated notification
Email, SMS, Push in Mobile App
Email, SMS, Push in Web
Finances
Cash accounts
Balances & Settlements
Prepayment / Deposits / Refunds
Financial reports
Integrations
VoIP
2-way communication
WhatsApp, SMS by Twilio, Gmail, Facebook, Instagram
WhatsApp, SMS by Twilio, Textmagic, Vonage, and more
Invoicing
QuickBooks, Xero, Fakturownia
QuickBooks, Xero, Sage, and more
(available on high-tier plans)
Payment systems
Stripe, Mollie, Square
Stripe, Mollie, Square, Klarna, PayPal, and more
Online Connectors
Zapier, ApixDrive, Make
Zapier, Make, Integrately, n8n, and more
Shopify
Widgets
Shipping
API
Analytics
Company Dashboard
Company KPI report
See RO App in action
Book a tailored demo to learn how RO App can help you scale in your region.
Here’s how My Gadget Repairs vs. RO App compares on pricing
Prices per month
RO App
My Gadget Repairs
Free trial
Plans for scalable teams
from €29
€15 per added shop location
from £30
£40 per added shop location
Users included in the starting price
2
2
Unlimited tickets/invoices
from 29 €
from £60
The information on this page is based on publicly available sources as of November 2025. The evaluation did not include live product access or hands-on testing of competitor tools. While we strive to ensure accuracy, features, pricing, and integrations may change over time. We welcome vendors to contact RO App to verify or update the information presented here.
Both My Gadget Repairs and RO App offer robust, feature-rich tools for phone, computer, electronics, and general device repair businesses. You’ll find the functionality you need in either system.
Where they differ is in how clearly each platform presents its capabilities and how cost-effective they are for growing teams.
My Gadget Repairs offers a comprehensive toolset with multi-location support, making it suitable for businesses of various sizes. However, adding locations in MGR is pricier than in RO App, which can make scaling more expensive.
Beyond the essential repair features, RO App’s repair management software also offers:
More transparent feature information that helps users make informed decisions.
More affordable multi-location scaling.
A full-featured mobile app for processing jobs, managing inventory, communicating with customers, and taking payments on site.
Free personalised onboarding and a comprehensive Help Center for easy setup and training.
A modern, intuitive interface for faster daily work.
Overall, both platforms are strong choices, but RO App makes growth, clarity, and mobile work simpler.
Still comparing? Try RO App risk-free.
With more control, automation, and scalability, it’s ideal for repair businesses planning for growth.
No credit card required. Full access.
RO App’s service management software is purpose-built for both in-shop and field service operations. You can automate online task assignment, manage ticket statuses, streamline invoicing, and track every repair with precision, from intake to delivery.
Whether you operate one shop or a nationwide network, multi-shop management software gives you full visibility and control. Manage multiple warehouses per location, transfer stock between branches, and customise prices and taxes by region.
Trusted by Field Service Businesses Worldwide
“Each caulker can manage their own inventory, as items can be assigned to work orders or transferred to other employees. This feature of RO App has significantly enhanced our business management processes.”
From serial number tracking to bundles, refurbs, and bin locations, inventory management software helps you keep your stock organised and accurate. It also supports multiple stocktaking methods and prevents losses with tight access controls.
RO App’s mobile apps for both technicians and business owners let your team work efficiently on the go. Clock in, check assignments, or accept payments from the full-featured app for repair services.
As your business grows, RO App grows with you. It supports custom workflows, multiple locations, business dashboard tools, and robust user management, making it a future-proof investment.
Trusted by Growing Repair Businesses Worldwide
“RO App is a great tool for scaling. With all of our processes already in the system, it’s easy to connect a new location or a new employee and get them working right away.”
Engage customers where they are — via WhatsApp, email, SMS, or even Facebook Messenger and Instagram. Keep conversations centralised in a built-in hub for customer communications and automate reminders or updates with ease.
RO App includes AI features to save you time and reduce manual work. From automatic inventory image processing to transcribing voice messages and suggesting replies — it’s like having a smart assistant in your phone repair shop management software.
Track work hours, set permissions, plan shifts, and manage payroll in one place. With detailed activity logs and role-based access, you maintain control without micromanaging.
Monitor cashboxes, record transactions, manage deposits and refunds, and track your profit margins. RO App’s computer repair software makes your finances transparent and centralised, reducing reliance on external spreadsheets.
Whether automating invoices or syncing sales data, integrations help you move faster and smarter.
RO App’s High Scores on Trusted Software Comparison Platforms
Switching from MGR to RO App is a successful and beneficial move for your business. Follow these steps to ensure a quick and smooth transition:
Sign up to RO App.
Export your data from MGR and save it.
Reach out to RO App's customer support for assistance during the transition process.
Switch to RO App today
If you’re ready to unify your operations and scale efficiently, RO App is the smarter choice. Start your FREE trial today.
No credit card required. Full access.
MGR vs. RO App: FAQs
Yes, RO App’s support team can help you import customer lists, inventory, and service history to ensure a smooth transition from your existing system.
RO App offers advanced inventory tools like multi-warehouse support, bin locations, refurb tracking, FIFO/FEFO stock valuation, and product bundling, giving you complete control and traceability.
RO App is designed with flexibility and localisation in mind, supporting region-based tax and pricing rules, multilingual interfaces, and local integrations like Mollie and Fakturownia.
Its scalable infrastructure, GDPR-ready data policies, and strong customer support make it especially suited to the diverse needs of businesses across Europe, the Middle East, and Africa.
RO App works for businesses of all sizes. Whether running a small shop or managing multiple branches, the platform scales with your needs, offering flexible pricing and feature-rich plans.
Most businesses can get started in just a few days. RO App offers onboarding support, help articles, and live chat to guide you through every step.
Yes! RO App supports both in-shop and in-field operations. With mobile apps for technicians and job tracking on the go, it’s perfect for businesses that offer off-site repairs.
RO App integrates with WhatsApp, Stripe, Mollie, Make, QuickBooks, Xero, VoIP systems, and social platforms like Facebook and Instagram, giving you a connected ecosystem out of the box.
Absolutely. You can set user roles, permissions, working hours, track clock-ins, monitor activity logs, and even calculate salaries and commissions automatically.
