Better Communication And Access From Anywhere With RO App
28 May 2026
From the moment a customer hands over a cracked phone until they collect it, RO App keeps every repair organised. Replace paper records and scattered tools with cell phone repair shop software that's ready to use from day one.
Repair tickets in seconds
POS for cell phone repair stores
Inventory with serial number tracking
SMS & email repair updates
RO App helped us reduce the turnaround time by more than 60 times. It allows us to serve, on average, 200 more devices than we did before.
A separate card terminal, repair log, and till make every collection slower and leave your end-of-day totals harder to reconcile. With RO App’s repair shop POS software, every repair, accessory sale, and payment (card, cash, contactless) is recorded in one place.
Sell repairs, accessories, and devices in one transaction
Accept in-person payments with a cell phone repair POS
Issue Invoices with VAT calculated automatically
Take deposits and partial payments for repairs
Scan barcodes for faster checkout
Everything stays connected in one cell phone repair store POS, from repair check-in to final payment.
Try RO App Free
Replace paper tickets with a complete repair management system. Same-day setup. No credit card needed.
RO App’s repair ticket software logs every repair, including device details, the reported fault, and the repair status, so everyone knows exactly what needs to happen next.
Repair tickets with IMEI and serial number capture
Device condition photos at check-in
Customisable repair statuses, from Diagnosed to Awaiting Parts and Ready for Collection
Automatic SMS and email repair updates
Phone repair management software with warranty tracking for completed repairs
Technician assignment and workload visibility
Keep every repair organised with the professional cell phone repair software that connects your front counter and repair bench in one workflow.
One of the biggest benefits of RO App is that I don't have to chase updates anymore. Every repair, note, and status change is stored in the system, so my team and I always have the same information. Having everything accessible from any device has made a huge difference to how we work.
Let customers book repairs 24/7 with RO App’s online booking software, so your team starts the day with a queue they can already see. Customers choose their device, describe the fault, and book an available time slot through your website.
Customisable online booking form for your website
Time-slot scheduling by technician or repair bench
Automatic booking confirmations and reminders
Repair tickets created from bookings
See RO App in action
Get a personalised walkthrough of RO App for your mobile phone repair shop.
Book a Demo
Know what's in stock before you promise a repair, and keep every part connected to the job that used it. RO App’s inventory management software gives your team an accurate view of what's available, what's running low, and what needs reordering.
Parts catalogue organised by device model
Automatic stock deduction when repairs are completed
Low-stock alerts and reorder points
Suppliers and purchase orders
Serial number tracking for devices and refurbished stock
Multi-location management of inventory for growing repair businesses
RO App gave us control and clarity. Today, we know exactly how many active work orders we have, which technician is assigned to each job, what parts are in inventory, and how much we are billing. We no longer operate by reacting to chaos; we operate with planning and real data.
Track refurbished phones, manage parts replacement, and optimise resale.
With RO Mobile App, your team can access tickets, parts, and customer updates anywhere.
Monitor staff hours and attendance with built-in time tracking tools.
Whether you run a repair bench on your own, a busy high street shop, or multiple locations, RO App gives you the mobile repair shop software to keep repairs, inventory, and payments connected in one place.
Work solo & look professional
Whether you're repairing phones from a single bench or a small kiosk, RO App helps you stay organised without adding extra admin. Check in devices, track repairs, take payments, and keep customers updated from one place.
Keep every repair and every sale connected
Running a busy repair shop means juggling repairs, parts, and payments all day. RO App’s mobile phone repair shop management software keeps every repair ticket, stock movement, and checkout in one system, so your team always knows what's happening at the counter and in the workshop.
Run every location from one system
Manage multiple repair shops with shared customer records, centralised reporting, and real-time stock visibility across every location. See what's happening in each store, move inventory where it's needed, and keep every branch working from the same phone repair software.
Try RO App free for 7 days
See how much smoother your repair counter can run. Start your free trial. No credit card needed.
Frequently Asked Questions about Phone Repair Shop Software
Yes. RO App is designed to replace paper repair logs, spreadsheets, and existing repair shop software. We can import your customer records, device information, inventory, and open repair tickets, so you don't have to start from scratch. Most repair shops are up and running in under a week.
Yes. Capture the IMEI or serial number when a device is checked in, then view its complete repair history whenever the customer returns. You can also see warranty information for previous repairs, making it easy to verify past work and provide faster service at the counter.
Yes. RO App works just as well for a single repair shop as it does for a growing business with multiple locations. Start with one counter and one technician, then add more users, stores, shared inventory, and centralised reporting as your business grows.
Yes. RO App’s cell phone repair software offers two-way integrations with Xero and QuickBooks, helping you keep invoices, payments, and financial records in sync. If you use different accounting tools, you can connect them through our API, Zapier, or Make.
Yes. Add an online booking form to your website so customers can choose their device, describe the fault, and select a convenient appointment time. The booking is automatically saved in RO App, where your team can turn it into a repair ticket without entering the details again.
